HIPPA Compliance

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

Vantis Health ("Vantis Health," "we," "us," or "our") is committed to protecting the privacy and security of your health information.

This Notice of Privacy Practices ("Notice") describes how we may use and disclose your Protected Health Information ("PHI"), as permitted by applicable law, and explains your rights regarding your health information.

Protected Health Information means information about your health, healthcare services, or payment for healthcare services that identifies you or could reasonably be used to identify you.

We are required by law to:

  • Maintain the privacy of your health information

  • Provide you with this Notice describing our privacy practices

  • Follow the terms of the Notice currently in effect

  • Notify you following a breach of your unsecured PHI when required by law

How We May Use and Disclose Your Health Information

The following sections describe common ways we may use or disclose your PHI.

Treatment

We may use and disclose your health information to provide, coordinate, and support your healthcare services.

Examples include:

  • Coordinating care with your healthcare providers

  • Communicating with physicians, specialists, hospitals, pharmacies, and other healthcare professionals involved in your care

  • Developing and managing care plans

Payment

We may use and disclose your health information for payment-related purposes.

Examples include:

  • Confirming eligibility for care coordination programs

  • Providing information to health plans for payment and coverage purposes

  • Supporting billing and reimbursement activities

Healthcare Operations

We may use and disclose your health information for healthcare operations necessary to operate and improve our services.

Examples include:

  • Quality improvement activities

  • Care management program evaluation

  • Population health analysis

  • Compliance activities

  • Auditing and performance reviews

Other Permitted Uses and Disclosures

We may use or disclose your PHI without your written authorization when permitted or required by law, including:

Individuals Involved in Your Care

We may share information with family members, caregivers, or other individuals involved in your care when appropriate and permitted by law.

Health-Related Communications

We may contact you regarding:

  • Appointments

  • Care coordination activities

  • Treatment-related services

  • Health-related programs or services

Public Health Activities

We may disclose health information for public health purposes, including:

  • Disease prevention and control

  • Reporting certain conditions

  • Public health investigations

Required by Law

We may disclose health information when required by federal, state, or local law.

Health Oversight Activities

We may disclose information to government agencies authorized to conduct oversight activities.

Legal Proceedings

We may disclose health information in response to court orders, subpoenas, or legal proceedings when permitted by law.

Law Enforcement

We may disclose information to law enforcement when permitted or required by law.

Preventing Serious Threats

We may disclose information when necessary to prevent a serious threat to health or safety.

Uses and Disclosures Requiring Your Authorization

Certain uses and disclosures require your written authorization, including:

  • Most uses and disclosures of psychotherapy notes (when applicable)

  • Uses and disclosures for marketing purposes

  • Disclosures that constitute a sale of PHI

You may revoke an authorization in writing at any time, except where we have already relied on the authorization.

Your Health Information Rights

You have the following rights regarding your PHI:

Right to Access

You have the right to inspect and obtain a copy of your health information maintained by Vantis Health.

Right to Request an Amendment

You may request correction of health information that you believe is inaccurate or incomplete.

Right to an Accounting of Disclosures

You may request a list of certain disclosures of your health information made by Vantis Health.

Right to Request Restrictions

You may request limits on how we use or disclose your health information.

We are not required to agree to every restriction request unless required by law.

Right to Request Confidential Communications

You may request that we communicate with you through alternative methods or at alternative locations.

Right to Receive a Paper Copy of This Notice

You may request a paper copy of this Notice at any time.

Our Responsibilities Regarding Your Information

Vantis Health maintains administrative, technical, and physical safeguards designed to protect your health information, including:

  • Role-based access controls

  • Workforce privacy training

  • Secure technology systems

  • Encryption where appropriate

  • Audit monitoring

  • Vendor security requirements

Only individuals who need access to your information to perform their responsibilities are permitted access.

SMS and Electronic Communications

Vantis Health may use text messages, phone calls, email, patient portals, and other electronic communications to coordinate care and provide healthcare-related information.

Before receiving SMS communications, you may be asked to provide consent.

Text messages may include:

  • Appointment reminders

  • Care coordination communications

  • Follow-up reminders

  • Program information

Standard messaging rates may apply.

You may opt out of SMS communications by following the instructions provided in the message.

Please note that electronic communications may carry privacy risks, and Vantis Health uses reasonable safeguards to protect your information.

Health Plan and Provider Relationships

Vantis Health may coordinate care with health plans, healthcare providers, and other organizations involved in your healthcare.

Examples may include:

  • Medicaid managed care organizations

  • Medicare Advantage plans

  • Hospitals

  • Physician practices

  • Community-based organizations

Information may be shared as necessary to coordinate care, improve outcomes, and support healthcare operations as permitted by law.

Breach Notification

Vantis Health will notify affected individuals of breaches involving unsecured PHI when required by HIPAA and applicable law.

Changes to This Notice

Vantis Health reserves the right to change this Notice at any time.

Changes will apply to all PHI we maintain. Updated versions will be available upon request and posted on our website.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Vantis Health or with the U.S. Department of Health and Human Services Office for Civil Rights.

You will not be retaliated against for filing a complaint.

Contact Information

For questions, requests, or privacy concerns, contact:

Email: privacy@vantishealthcare.com

Phone: (224) 353-0333

Mailing Address:

Vantis Health
Privacy Officer
2634 Patriot Blvd, Suite C, Glenview, IL 60026

U.S. Department of Health and Human Services Office for Civil Rights

You may file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights

Website: https://www.hhs.gov/ocr

Acknowledgment of Receipt

You may be asked to acknowledge that you received this Notice of Privacy Practices. Your signature does not indicate agreement with the Notice; it only confirms receipt.

Patient Name: ___________________________

Signature: ______________________________

Date: __________________________________